Returns & Exchanges

We want you to love every scent that fills your home, but if a fragrance isn't the right fit, we offer returns on unused products within 30 days of delivery. Please ensure candles remain unlit and in their original packaging to qualify for a full refund.

1

Initiate Your Request

Email our support team with your order number and the reason for your return to receive a prepaid shipping label.

2

Pack with Care

Securely place your unlit candles in their original box with protective padding to prevent breakage during transit.

3

Ship It Back

Affix the provided return label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing